Delivery

Delivery

 

myHermes ‘Signed For’ Courier Service
This service is free for orders of £50 and over and £4.00 for all other orders. It is available for UK mainland only. The delivery time for this service is 2-4 working days from date of dispatch and requires a signature upon receipt.

Royal Mail Next Day Delivery
Costs £6.95 and is available for UK mainland only. We can only offer this service for items that are in stock and orders must be placed before 3pm Monday – Friday, for the parcel to be delivered on the following working day (with the exception of Aberdeen and the Republic of Ireland). Anything ordered on a Friday afternoon, during the weekend or on a Bank Holiday will be processed the following working day. This service requires a signature upon receipt.

Royal Mail International Signed For
Deliveries to Western Europe and Rest of the World cost £16.00. This service requires a signature upon receipt.

Please Note
Due to weight restrictions on heavier items like some footwear and multiple orders, a courier service may be used to make deliveries. In these cases, delivery could take up to 5 days.

Customer Notes

Some customers ask us to add a note to their order, giving instructions to the courier/postman as to where a parcel may be left, in the event that the recipient is not at home.  Please note: As all our post is sent using a signed for service, it is entirely up to your courier/postman whether or not they choose to leave a parcel unattended.  We accept no responsibility for any parcel that goes astray if left unattended, according to the recipients instructions.

Other information
We will only charge you postage once per order, even if we send you more than one parcel. We will try to meet any date stated for delivery, but the dates are not guaranteed. Occasionally it may become necessary for us to cancel your order before delivery. We will let you know as soon as we can that this has happened and you will not be charged, or if you have been charged, we will refund the full amount to you.

All orders placed via debit/credit card by 2pm are packaged and sent same day

All orders sent using myHermes ‘Signed For’ Courier Service. This service is not a time guaranteed service but will generally arrive within 2-4 working days, but please allow 5 working days before contacting us.

We cannot guarantee delivery times as these are technically out of our control however we constantly strive to ensure they are to the highest standards.

Please call in or e-mail for further information.